Cancellation Policy
Individual Cancellations
Registered attendees unable to attend an event may designate a substitute, provided Engineers and Geoscientists British Columbia receives written notification at least 1 business day prior to the event. Registration information for the substitute attendee should accompany the notice. If notice of cancellation of registration is received:
- 5 business days or more prior to the event, a refund will be processed, and
- Less than 5 business days prior to the event, no refunds apply.
Substitute registrants are permitted up to the day of the seminar and registrant/non-registrant fees will be applied. The organizers reserve the right to cancel the event if less than the minimum required participants have registered. Liability is limited to the registration fee.
Please call to verify that the event is confirmed before making travel and accommodation arrangements.
In order to help us process your request in a timely manner, please provide the following information:
- System ID number or Licence number
- Name of Seminar
- Reason for refund request
- Amount of refund
Group Cancellations
In exchange for the reduced fee, registrants must accept group discounted fees on a “non-refundable” basis only. If the number of cancellations brings the group size down to a lower discount level and a substitute is not available, each registrant will be billed the difference between the discounted rate already paid and the next discount level fee.
Substitute registrants are permitted up to the day of the seminar and registrant/non-registrant fees will be applied. The organizers reserve the right to cancel the event if less than the minimum required participants have registered. Liability is limited to the registration fee.
Please call to confirm that the event is running before confirming travel arrangements and accommodations.
In order to help us process your request in a timely manner, please include the following information:
- System ID number or Licence number
- Name of Seminar
- Reason for refund request
- Amount of refund
Continuing Education Events Cancellations
For more information about Continuing Education events, please contact the professional development department by email at [email protected] or by phone at 604.430.8035 (toll-free 1.888.430.8035).
Student Event, Industry Night, and Mentoring Event Cancellations
For more information about Engineers and Geoscientists BC student events, industry nights, and mentoring events or to cancel your registration for these events, please contact John Suyte, Program Coordinator at [email protected] or by phone at 604.430.8035 (toll-free 1.888.430.8035).
Branch Event Cancellations
For more information about Engineers and Geoscientists BC branch events, group registrations or to cancel your registration for these events, please contact our Branch Support team at [email protected] or by phone, dial 604.430.8035 (toll-free 1.888.430.8035).
Knowledge Centre Cancellations
Once payment has been processed, any purchased items will be added to your account and no refunds or substitutions will be granted.